So, I blogged a few days ago about buying a couch.
On Tuesday, my husband and I went to get it.
We were very excited.
We brought it home, carried it into the house, unwrapped it from the sheets of foam, discovered that the legs were cleverly hidden inside a zippered pouch underneath, assembled it, and put it into place.
It looked very nice.
I arranged the pillows we had bought for it, and we stepped back to admire.
I then went into the kitchen to start preparations for my piano class, and Husband carried the sheets of foam to the dumpster after wrestling the old couch down to Second Son’s bedroom.
Twenty minutes later Husband was walking through the living room, and Sophie, our tiny Siamese, jumped down off the couch. He heard a ripping sound, and went over to look. One of her back claws had ripped a series of scratches/holes through what we had thought was leather to the polyester backing underneath.
Three important things have been learned this week:
“Bonded leather,” despite the similarity of the name to “leather,” is not.
Here’s the description of the couch from the Worldmarket website:
Here’s a description of “bonded leather” from Wikipedia:
I don’t suppose this is a commentary on the American family, and “daily family use” implies a family who won’t ever sit on the couch because they’re so busy volunteering at their local homeless shelter, raking their neighbor’s leaves and/or studying for their MBA?
WorldMarket apparently manipulates the comments/reviews portion of their website.
I wrote this review, on Tuesday, the 18th, on their website:
Your Rating: 1 stars
Headline: DO NOT BUY THIS COUCH
Cons : Tears Easily
Describe Yourself : Midrange Shopper
This couch was in our house for 30 minutes and had 4 scratches through the “leather” to the polyester underneath, a result of our 9 lb. Siamese cat jumping off it once. (She’s not “Wolverine.”) We were told on the phone that this does not qualify as “daily use,” and that they probably won’t be able to give us our money back.
Don’t be fooled — Bonded Leather is not leather, but a fancy name for cheap, useless vinyl. Am so upset I probably won’t buy anything from World Market for a long time.
This is the ONLY review of this couch on their website, also submitted on the 18th, which just appeared today:
You can be comforted by the possibility that they didn’t completely disregard my review. I noticed yesterday that items which, the day before we had bought the couch, had been described as “leather” are now labelled as “bicast leather” (another form of leather “product” that isn’t, really, leather). So apparently, the reviews come in handy for them to make sure they cover their proverbial a$&es in how they describe their items.
Store managers are a lot more willing to take returns when you talk to people at the corporate office.
And one thing, which I always knew, but apparently forgot:
If it sounds too good to be true, it probably is.
On a happy note, we found a beautiful Italian leather couch at a local furniture store which has been dramatically reduced, albeit still ~ 5 times what we paid for this plastic one, and which we can order in our choice of leather colors. I’ve always wanted a purple leather couch, and this is a gorgeous purple — not Barney purple, or Grape Nehi purple, but the color of a glass of a rich French burgundy wine.
This may end up being our Christmas present to each other.
The only bad part of it is, Husband has to wrestle the old couch back up to the living room for 8-10 weeks while we wait for the dream couch to arrive.